These Terms of Purchase ("Terms") govern your purchase of services from Printing King ("we," "our," or "us"). By placing an order with us, you agree to be bound by these Terms.
1. Services
Printing King offers foam board printing and name card printing services. All orders are subject to availability and acceptance by us.
2. Pricing and Payment
Pricing: All prices are listed in Malaysian Ringgit (RM) and are subject to change without notice. The price you pay is the price displayed on our website at the time of your order.
Payment: We accept various payment methods as specified on our website. Payment must be made in full at the time of ordering. Your order will not be processed until payment is received.
3. Orders
Order Confirmation: After placing an order, you will receive an email confirming your order details. This email does not constitute acceptance of your order.
Order Acceptance: Our acceptance of your order will occur when we send you an email confirming that the products have been dispatched.
Order Cancellation: You may cancel your order within 24 hours of placing it. After this period, cancellations may not be accepted as production may have already started.
4. Delivery
Delivery Time: Standard delivery time is 3 to 5 working days. Delays may occur due to unforeseen circumstances.
Delivery Charges: Delivery charges are calculated at checkout and vary based on location and order size.
Inspection: Please inspect your order upon receipt. If there are any issues, please contact us immediately.
5. Returns and Refunds
Eligibility: Only items that are defective or not as described are eligible for return or refund.
Process: To initiate a return or refund, contact us within 7 days of receiving your order. Provide your order number and details of the issue.
Resolution: We will evaluate your claim and, if valid, provide a replacement or refund.
6. Liability
Limitation of Liability: Our liability is limited to the purchase price of the services provided. We are not liable for any indirect, incidental, or consequential damages.
Warranty Disclaimer: We make no warranties, express or implied, regarding the services provided, except as expressly stated in these Terms.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Printing King or its content suppliers and is protected by copyright and other intellectual property laws.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which is available on our website.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms will be resolved in the courts of Malaysia.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.